Leaders
in Lending
Tune in to the podcast each week to hear consumer lending executives discuss the future of lending, digital transformation, and more.
Hosted by Jeff Keltner, SVP

Featured Episode

M&T Bank
Mary Kate Loftus and Tim Frederick
EVP, Director of Digital Banking and Head of Mortgage Originations
Balancing Digital with Human Touchpoints to Excel in Consumer Lending
August 10, 2022
| 33
Crane Credit Union
Michael Hostetler
VP of Marketing
Boosting Results for Credit Unions with Holistic Digital Marketing

August 3, 2022
| 34
Co-op Solutions
Samantha Paxson
EVP and Chief Experience Officer
Winning the Battle for Member Loyalty

July 27, 2022
| 39
Array
Jacob Bouer
Director of Sales and Strategic Partnerships
Leveraging Data to Thoughtfully Position Products and Deepen Consumer Relationships

July 20, 2022
| 36
Valley Bank
Britt Faircloth
SVP, Fair Banking Officer
Understanding the People Behind the Numbers in Fair Banking

July 13, 2022
| 34
First Federal Bank of Kansas City
David Houchen
Senior VP and CFO
Partnering to Diversify the Portfolio and Expand into New Products

July 6, 2022
| 35
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Perry Rahbar
Founder and Chief Executive Officer
The Importance of Data Access and Reporting During Uncertain Economic Times

June 29, 2022
| 38
Guaranteed Rate
Anand Cavale
EVP of Unsecured Lending
Understanding Trends in Consumer Behavior: The Rise of BNPL, solar energy and crypto

June 22, 2022
| 38
Marqeta
Randy Kern
Chief Technology Officer
The Paradigm Shift in Payments: Modernization in Card Issuing and Processing

June 15, 2022
| 38
Upstart
Jeff Keltner
Senior Vice President Business Development
Where AI Meets Finance: Upstart Hosts ‘boosted’ in San Francisco

June 8, 2022
| 13
Kemba Financial Credit Union
Rick Jarrar
Chief Lending Officer
Building Systems Around Member Experiences to Retain Loyalty

June 1, 2022
| 36
Upstart
Jeff Keltner
Senior Vice President Business Development
AI Lending 201: The Evolution of AI and Machine Learning at Upstart

May 24, 2022
| 28
Alliant Credit Union
Charles Krawitz
Senior Vice President, Chief Capital Markets Officer & Head of Commercial Lending
Building an Innovative and Member-Centric Credit Union with Fintech Partnerships

May 17, 2022
| 31
PenFed Credit Union
Jay Fee
Vice President of Consumer Banking
Tapping into the Unsecured Personal Lending and Auto Refinance Opportunities

May 10, 2022
| 29
Sandbox Banking
Ravi Balasubramanian
Founder and CEO
A Macro View of the Big Trends in Banking in 2022

May 3, 2022
| 33
Sharonview Federal Credit Union
David Brand
Senior Vice President of Lending Operations
Forging Fintech Partnerships to Digitally Scale and Create a Holistic View of Data

April 26, 2022
| 35
Apple Bank
Gordon Levy
Senior Vice President of Risk and Analytics
How Apple Bank Launched Unsecured Consumer Lending with Upstart

April 19, 2022
| 32M
Citizens and Northern Bank
Alex Balagour
Chief Information Officer
Maintaining the Value Chain through Front- and Back-Office Operations

April 12, 2022
| 32
Upstart
Anna Counselman
Co-Founder and Head of People and Operations
Cultivating Operations and Culture in a Digital-First Environment

April 5, 2022
| 52
First National Bank of Omaha
Jerry O’Flanagan
EVP
Fostering Innovation in Credit Cards, BNPL & Credit Management

March 29, 2022
| 41
Upstart
Dave Girouard
Co-Founder and CEO
A Fireside Chat with Upstart’s CEO, Dave Girouard

March 22, 2022
| 50
Agriculture Federal Credit Union
Margie Click
President & CEO
How to Approve More Borrowers & Lower the Cost of Lending with AI

March 15, 2022
| 32
WSFS Bank
Michael Reed
Chief Risk Officer
The Shift from Preventing Risk to Enabling Risk-Adjusted Rewards

March 8, 2022
| 33
Plaid
Raja Chakravorti
Partnerships Lead, Universal Access
Unlocking Financial Freedom for All: Pioneering an Ecosystem of Connected Financial Solutions

March 1, 2022
| 43
Associated Bank
Tom Faughnan, EVP
Director of Consumer Lending
The Steady Adoption of AI & Machine Learning in Credit & Banking

February 22, 2022
| 36
First Fed
Matt Deines
President & CEO
From Cultural to Digital Transformation: Aligning Incentives and Exploring New Products

February 15, 2022
| 38
Atlantic Union Bank
Nathalia Artus
SVP, Director of Community Development and Reinvestment & CRA Officer
Digital Transformation and the Community Reinvestment Act: Partnering with Fintechs to Serve LMI Communities

February 8, 2022
| 23
NXTsoft
Rich Longo
Strategic Advisor
BNPL, eCommerce, and Crypto: Leading Trends Driving Consumer Preferences

February 1, 2022
| 31
Teller Finance
Ryan Berkun
Founder and CEO
How Blockchain, Crypto Assets, DeFi and NFTs are Transforming Financial Services

January 25, 2022
| 50
Upstart
Jeff Keltner
Senior Vice President Business Development
Back to Basics: AI Lending 101

January 18, 2022
| 29
Keybank
Tony Hejna
EVP, Consumer Bank Chief Credit Officer
Safe is Risky: How Lenders Can Embrace Continuous Innovation

January 11, 2022
| 39
Berkshire Bank
Nitin Mhatre
CEO
Leveling the Playing Field: How Community Banks Can Use AI to Achieve Personalized and Socially-Responsible Lending

January 5, 2022
| 36
Upstart
Jeff Keltner
Senior Vice President Business Development
2021 Wrap Up: The Top Bold Predictions in Lending & What’s Ahead in the New Year

December 22, 2021
| 28
Merkle, Inc.
Jonathan Gagliano
EVP, GM Financial Services
AI & Alternative Data: Having a Clear Idea of Your Ideal Customer

December 7, 2021
| 46 mins
Consumer Bankers Association
Richard Hunt
President & CEO
Looking Towards the Future of Banking

November 30, 2021
| 23 mins
Firstmark Credit Union
Nathanael Tarwasokono
President & CEO
Balancing Digital Touchpoints & Traditional Offerings

November 23, 2021
| 23 mins
Upstart
Jeff Keltner
Senior Vice President of Development
Delivering a Better Digital Experience to Earn Trust & Loyalty

November 16, 2021
| 22 mins
Abound Credit Union
Jake Darabos and Chuck Eads
Chief Financial and Administration Officer and Chief Lending Officer
How Credit Union Leaders Are Navigating Digital Transformation

November 9, 2021
| 57 mins
Axos Bank
Anthony Capizzano
SVP of Direct Consumer Lending
Digital Banking: Bringing a Human Touch to a Branchless Experience

November 2, 2021
| 39 mins
Unison Credit Union
Chad Van Handel
Chief Lending Officer
Driving Loan Demand Through Marketing Personalization

October 26, 2021
| 33 mins
Flagstar Bank
Ted Krus
Director of Consumer and Indirect Lending
Product-Agnostic Lending: Focusing on What the Customer Needs

October 19, 2021
| 36 mins
Liberty Bank
Matt Cammarota
Head of Retail Lending
Transforming Processes to Improve the Retail Lending Customer Experience

October 12, 2021
| 28 mins
LendKey
Vince Passione
Chief Executive Officer and Founder
Education Loans and Credit Unions: LendKeys’ Partnerships Approach

October 5, 2021
| 38 mins
Credit Union National Association
Ryan Donovan
Executive Vice President and Chief Advocacy Officer
Credit Union Advocacy: Key Areas of Focus to Improve Accessibility

September 28, 2021
| 32 mins
Patelco Credit Union
Richard Wada
Chief Lending Officer
Modern Differentiators: Exceptional Experience & Relationship Management

September 21, 2021
| 39 mins
Ohio Teamsters Credit Union
Drew Megrey
Former CEO
Entering a Digital World Through Partnerships

September 14, 2021
| 29 mins
NAFCU
Dan Berger
President & CEO
How Credit Unions Can Prepare for a Successful Future

September 7, 2021
| 41 mins
USAA
Mark Pregmon
GM of Consumer Lending Line of Business
Fast, Easy, Simple: Improving Customer Experience in a Digital World

August 31, 2021
| 42 mins
First Horizon Bank
Tyler Craft
SVP, Head of VirtualBank & Fintech
The Rise of Cloud Core Banking Systems

August 24, 2021
| 45 mins
WSFS Bank
Jim Wechsler
Chief Retail Lending Officer
The Modern Move Towards Experiential Banking

August 17, 2021
| 32 mins
First Federal Bank of Kansas
Barry Cooper
Chief Sales Officer
How Fintech Partnerships Can Propel Consumer Lending

August 10, 2021
| 56mins
Zions Bank
Sui Lang Panoke
Sr. Vice President - Diversity, Equity, Inclusion
Economic Inclusion: Developing a DEI Strategy

August 3, 2021
| 28 mins
Apple Bank
Jim Matera
EVP/Chief Retail Banking Officer
Unsecured Lending: How AI Can Broaden Your Product Portfolio

July 27, 2021
| 28 mins
WPCCU
Barry Roach
President & CEO
The Evolution of Credit Unions in a Digital World

July 20, 2021
| 42 mins
American Bankers Association (ABA)
Rob Nichols
President and CEO
Economic Recovery & Regulatory Changes in Lending

June 29, 2021
| 38 mins
Upstart
Jeff Keltner
SVP of Business Development
Unlocking the New Lending Experience: The Innovations of Hybridized Banking

July 13, 2021
| 27 mins
Upstart
Val Gui
Vice President of Automotive Lending
Accelerating Auto Lending Through AI

July 6, 2021
| 36 mins
Upstart
Nat Hoopes
VP of Government Relations and Regulatory Affairs
Rapid Changes in the Lending Landscape

June 22, 2021
| 54 mins
Customers Bank
Sam Sidhu
Vice Chairman and Chief Operating Officer
Lending During a Global Pandemic: Customers Bank’s Road to Success

June 15, 2021
| 54 mins
Wells Fargo
Nate Longfellow
Head of Digital, Product Strategy and Change Delivery - Home Lending
How to Serve Customers with Strategic Diversity

June 9, 2021
| 43 mins
Gateway Community Bank
Gary Fan
Executive Vice President and Chief Banking Officer
Adapting and Partnering in a Brick & Mortar Industry

June 1, 2021
| 32 mins
Drummond Community Bank
Matt Gallman
VP, Enterprise Risk Officer
Why Not Embracing Change is the Ultimate Risk for Banks

May 25, 2021
| 31 mins
Teraverde Management Advisors
Jim Deitch
Founder & CEO
Taking Advantage of Data to Give Customers a Choice

May 18, 2021
| 35 mins
Midwest Bank Centre
Danny Pogue
President of Commercial Retail and Small Business Sales at Midwest Bank Centre
How Community Banks are Building a High-Touch Digital Experience

May 11, 2021
| 35 mins
Upstart
Paul Gu
Co-Founder and Head of Product
The Opportunity with AI Driven Lending

May 5, 2021
| 35 mins
First National Bank of Omaha
Marc Butterfield
Senior Vice President of Innovation and Disruption
Disruption & Innovation of Banking Business Models

April 27, 2021
| 38 mins
TCF Bank
Robert Perrelli
Senior Vice President, and Head of Product and Consumer Lending
Consultative Conversations: Bringing Humanity Back to Banking

April 20, 2021
| 25 mins
First Financial Bank
Cathy Myers
Executive Vice President
Digitizing for a More Relevant Banking Experience

April 14, 2021
| 28 mins
Consumer Bankers Association
Richard Hunt
President & CEO
Looking Towards the Future of Banking

April 7, 2021
| 30 mins
Upstart
Jeff Keltner
Senior Vice President
Leaders in Lending Podcast Trailer

April 6, 2021
| 6 mins
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