Featured Episode Lake Ridge Bank Ben Udell SVP Client Experience The ‘Moonshot versus the Pragmatic Approach’ to Digitization June 7, 2023 | 42
First Bank and Trust Kristina Schaefer General Counsel, Chief Risk Officer & Chief Administrative Officer CRO Perspective: Balancing Risk and Innovation in Banking June 28, 2023 | 35
NADA Paul Metrey Senior Vice President, Regulatory Affairs Addressing Concerns in New Auto Consumer Protection Rule May 24, 2023 | 29
WesBanco and M&T Bank Aaron Rykowski and Jennifer Ruggiero SVP, Chief Compliance Officer and First Line Director Keeping Pace with Risk Mitigation and Regulatory Changes May 17, 2023 | 33
Capital One Rakesh Mirajkar Head of Consumer Bank Fraud and AML and Managing Vice President Tackling the Rise of Fraud in Banking May 10, 2023 | 31
First Interstate Bank and Bank of America Becky Philippi and Fabien Thierry Director of Indirect Lending and Head of Consumer and Small Business Vehicle Lending Product Rapid Digitization in the Auto Market May 3, 2023 | 30
USAA and Capital One Angela Conti and James Morgan Head of Deposits and Retail Payments and Head of Deposit Product, Pricing and Portfolio Strategy Deposit Management in a Post-SVB World April 26, 2023 | 25
Consumer Bankers Association Dan Smith EVP and Head of Regulatory Affairs The Regulatory Outlook at CBA Live April 19, 2023 | 32
Eastern Bank and M&T Bank Kris Puskar and Christina Brozyna Senior Vice President of Business Banking Sales / Innovation Director and Head of Business Banking Sales & Operations/Executive Vice President The Future of Small Business Lending April 12, 2023 | 26
nbkc bank Jenna Stricker Director of Digital Lending Clicks to Bricks: Starting the Customer Experience Digitally April 5, 2023 | 46
Upstart Paul Gu Co-Founder and Chief Technology Officer The Upstart Macro Index (UMI) March 29, 2023 | 43
The Wall Street Journal Nick Timiraos Chief Economics Correspondent What the Collapse of SVB Means for Deposits and Interest Rate Increases March 23, 2023 | 35
First Guaranty Bank & Trust Ryan Coaxum VP “Bank Your Size” – The Community Bank Difference March 15, 2023 | 45
ChoiceOne Bank Tim Shangle AVP of Innovation and Data Analytics Is Data the New Oil? What’s Next in Banking March 1, 2023 | 36
American Heritage Federal Credit Union Bruce Foulke President and CEO How a $4.5B Credit Union Maintains a Direct Line to Members February 22, 2023 | 32
Coastal Community Bank Curt Queyrouze President Building a Fintech Partner Ecosystem February 15, 2023 | 48
Upstart Barry Roach Senior Account Manager Data Driven Strategies For Challenging Economic Times February 8, 2023 | 32
Consumer Bankers Association Lindsey Johnson President and CEO CBA’s Outlook on Fraud, Branches, and Digitization February 1, 2023 | 38
Carver Federal Savings Bank Michael Pugh President and CEO Supporting Small Businesses as a CDFI and MDI January 25, 2023 | 33
African American Credit Union Coalition Renée Sattiewhite President & CEO Credit Unions Driving Racial Equity January 18, 2023 | 29
Verve, a Credit Union Karrie Drobnick Chief Operating Officer Rethinking Marketing and Incentives for Engagement January 11, 2023 | 42
Upstart Dave Girouard Co-Founder and CEO A Fireside Chat with Upstart’s CEO, Dave Girouard January 4, 2023 | 50
Keybank Tony Hejna EVP, Consumer Bank Chief Credit Officer Safe is Risky: How Banks Can Stay Innovative December 28, 2022 | 39
Upstart Jeff Kelter SVP of Business Development Lending Leaders: 2022 Trends and 2023 Predictions December 21, 2022 | 22
Canopy Credit Union Charlotte Nemec President and CEO Strategic Community Investments By Credit Unions December 14, 2022 | 36
EFCU Financial Adam Brice SVP of Lending Seismic Shifts in the Indirect Lending Landscape December 7, 2022 | 38
ACFCU Cheryl Purrington Chief Lending Officer Expanding Digital Service to Members November 30, 2022 | 30
WSFS Candice Caruso SVP, Chief Retail Lending Officer Driving Loan Growth Digitally in Uncertain Times November 23, 2022 | 52
National Bankers Association and Upstart Nicole Elam and Nat Hoopes President and CEO of the NBA and VP, Head of Public Policy and Regulatory Affairs at Upstart Policy and Practice to Expand Greater Access to Credit November 16, 2022 | 29
CME Federal Credit Union Kayla Selhorst SVP Chief Operating Officer How Specialization Can Win Credit Unions Members November 9, 2022 | 34
Commonwealth Credit Union Jaynel Christensen Chief Growth Officer Partnering with Fintechs for Member Growth November 2, 2022 | 39
UMB Bank Leisa Kinnin SVP, Lending Product Manager Cultivating innovation as a traditional bank October 26, 2022 | 28
Encore Bank Allan Rayson Chief Innovation Officer and Chief Technology Officer Bringing Consumer Tech Innovation to Commercial October 19, 2022 | 32
Carolinas Telco Federal Credit Union Nicol Matthews Chief Experience Officer Driving an Amazon-Like Experience for Members October 12, 2022 | 31
Upstart Annie Delgado Chief Compliance Officer Fair Lending and AI: A Conversation with Upstart’s Chief Compliance Officer, Annie Delgado October 5, 2022 | 35
Visions FCU Joe Keller VP of Digital Assets Digital Assets and the Metaverse: How Credit Unions Can Deliver Value September 28, 2022 | 35
Cher Eric Chebil Founder and CEO Tapping into Underserved Homebuyers with Co-Ownership September 21, 2022 | 30
Maple Finance Sidney Powell Co-Founder and CEO Blockchain Banking: Another Avenue for Lending Markets September 14, 2022 | 38
Upstart Paul GU Co-Founder and Head of Product The Opportunity with AI Driven Lending September 7, 2022 | 34
Maryland Bankers Association Ramon Looby CEO Addressing Post-Pandemic Challenges Across Talent, Regulation and Customer Needs August 31, 2022 | 29
Carver State Bank Robert James President of Carver Development CDE Expanding Opportunity and Financial Freedom with MDIs and CDFIs August 24, 2022 | 37
Allegacy Federal Credit Union Brian Vannoy Chief Credit and Risk Officer Creating a Mission-Led Credit Union Fostering Financial Wellness August 17, 2022 | 35
M&T Bank Mary Kate Loftus and Tim Frederick EVP, Director of Digital Banking and Head of Mortgage Originations Balancing Digital with Human Touchpoints to Excel in Consumer Lending August 10, 2022 | 33
Crane Credit Union Michael Hostetler VP of Marketing Boosting Results for Credit Unions with Holistic Digital Marketing August 3, 2022 | 34
Co-op Solutions Samantha Paxson EVP and Chief Experience Officer Winning the Battle for Member Loyalty July 27, 2022 | 39
Array Jacob Bouer Director of Sales and Strategic Partnerships Leveraging Data to Thoughtfully Position Products and Deepen Consumer Relationships July 20, 2022 | 36
Valley Bank Britt Faircloth SVP, Fair Banking Officer Understanding the People Behind the Numbers in Fair Banking July 13, 2022 | 34
First Federal Bank of Kansas City David Houchen Senior VP and CFO Partnering to Diversify the Portfolio and Expand into New Products July 6, 2022 | 35
dv01 Perry Rahbar Founder and Chief Executive Officer The Importance of Data Access and Reporting During Uncertain Economic Times June 29, 2022 | 38
Guaranteed Rate Anand Cavale EVP of Unsecured Lending Understanding Trends in Consumer Behavior: The Rise of BNPL, solar energy and crypto June 22, 2022 | 38
Marqeta Randy Kern Chief Technology Officer The Paradigm Shift in Payments: Modernization in Card Issuing and Processing June 15, 2022 | 38
Upstart Jeff Keltner Senior Vice President Business Development Where AI Meets Finance: Upstart Hosts ‘boosted’ in San Francisco June 8, 2022 | 13
Kemba Financial Credit Union Rick Jarrar Chief Lending Officer Building Systems Around Member Experiences to Retain Loyalty June 1, 2022 | 36
Upstart Jeff Keltner Senior Vice President Business Development AI Lending 201: The Evolution of AI and Machine Learning at Upstart May 24, 2022 | 28
Alliant Credit Union Charles Krawitz Senior Vice President, Chief Capital Markets Officer & Head of Commercial Lending Building an Innovative and Member-Centric Credit Union with Fintech Partnerships May 17, 2022 | 31
PenFed Credit Union Jay Fee Vice President of Consumer Banking Tapping into the Unsecured Personal Lending and Auto Refinance Opportunities May 10, 2022 | 29
Sandbox Banking Ravi Balasubramanian Founder and CEO A Macro View of the Big Trends in Banking in 2022 May 3, 2022 | 33
Sharonview Federal Credit Union David Brand Senior Vice President of Lending Operations Forging Fintech Partnerships to Digitally Scale and Create a Holistic View of Data April 26, 2022 | 35
Apple Bank Gordon Levy Senior Vice President of Risk and Analytics How Apple Bank Launched Unsecured Consumer Lending with Upstart April 19, 2022 | 32M
Citizens and Northern Bank Alex Balagour Chief Information Officer Maintaining the Value Chain through Front- and Back-Office Operations April 12, 2022 | 32
Upstart Anna Counselman Co-Founder and Head of People and Operations Cultivating Operations and Culture in a Digital-First Environment April 5, 2022 | 52
First National Bank of Omaha Jerry O’Flanagan EVP Fostering Innovation in Credit Cards, BNPL & Credit Management March 29, 2022 | 41
Upstart Dave Girouard Co-Founder and CEO A Fireside Chat with Upstart’s CEO, Dave Girouard March 22, 2022 | 50
Agriculture Federal Credit Union Margie Click President & CEO How to Approve More Borrowers & Lower the Cost of Lending with AI March 15, 2022 | 32
WSFS Bank Michael Reed Chief Risk Officer The Shift from Preventing Risk to Enabling Risk-Adjusted Rewards March 8, 2022 | 33
Plaid Raja Chakravorti Partnerships Lead, Universal Access Unlocking Financial Freedom for All: Pioneering an Ecosystem of Connected Financial Solutions March 1, 2022 | 43
Associated Bank Tom Faughnan, EVP Director of Consumer Lending The Steady Adoption of AI & Machine Learning in Credit & Banking February 22, 2022 | 36
First Fed Matt Deines President & CEO From Cultural to Digital Transformation: Aligning Incentives and Exploring New Products February 15, 2022 | 38
Atlantic Union Bank Nathalia Artus SVP, Director of Community Development and Reinvestment & CRA Officer Digital Transformation and the Community Reinvestment Act: Partnering with Fintechs to Serve LMI Communities February 8, 2022 | 23
NXTsoft Rich Longo Strategic Advisor BNPL, eCommerce, and Crypto: Leading Trends Driving Consumer Preferences February 1, 2022 | 31
Teller Finance Ryan Berkun Founder and CEO How Blockchain, Crypto Assets, DeFi and NFTs are Transforming Financial Services January 25, 2022 | 50
Upstart Jeff Keltner Senior Vice President Business Development Back to Basics: AI Lending 101 January 18, 2022 | 29
Keybank Tony Hejna EVP, Consumer Bank Chief Credit Officer Safe is Risky: How Lenders Can Embrace Continuous Innovation January 11, 2022 | 39
Berkshire Bank Nitin Mhatre CEO Leveling the Playing Field: How Community Banks Can Use AI to Achieve Personalized and Socially-Responsible Lending January 5, 2022 | 36
Upstart Jeff Keltner Senior Vice President Business Development 2021 Wrap Up: The Top Bold Predictions in Lending & What’s Ahead in the New Year December 22, 2021 | 28
Merkle, Inc. Jonathan Gagliano EVP, GM Financial Services AI & Alternative Data: Having a Clear Idea of Your Ideal Customer December 7, 2021 | 46 mins
Consumer Bankers Association Richard Hunt President & CEO Looking Towards the Future of Banking November 30, 2021 | 23 mins
Firstmark Credit Union Nathanael Tarwasokono President & CEO Balancing Digital Touchpoints & Traditional Offerings November 23, 2021 | 23 mins
Upstart Jeff Keltner Senior Vice President of Development Delivering a Better Digital Experience to Earn Trust & Loyalty November 16, 2021 | 22 mins
Abound Credit Union Jake Darabos and Chuck Eads Chief Financial and Administration Officer and Chief Lending Officer How Credit Union Leaders Are Navigating Digital Transformation November 9, 2021 | 57 mins
Axos Bank Anthony Capizzano SVP of Direct Consumer Lending Digital Banking: Bringing a Human Touch to a Branchless Experience November 2, 2021 | 39 mins
Unison Credit Union Chad Van Handel Chief Lending Officer Driving Loan Demand Through Marketing Personalization October 26, 2021 | 33 mins
Flagstar Bank Ted Krus Director of Consumer and Indirect Lending Product-Agnostic Lending: Focusing on What the Customer Needs October 19, 2021 | 36 mins
Liberty Bank Matt Cammarota Head of Retail Lending Transforming Processes to Improve the Retail Lending Customer Experience October 12, 2021 | 28 mins
LendKey Vince Passione Chief Executive Officer and Founder Education Loans and Credit Unions: LendKeys’ Partnerships Approach October 5, 2021 | 38 mins
Credit Union National Association Ryan Donovan Executive Vice President and Chief Advocacy Officer Credit Union Advocacy: Key Areas of Focus to Improve Accessibility September 28, 2021 | 32 mins
Patelco Credit Union Richard Wada Chief Lending Officer Modern Differentiators: Exceptional Experience & Relationship Management September 21, 2021 | 39 mins
Ohio Teamsters Credit Union Drew Megrey Former CEO Entering a Digital World Through Partnerships September 14, 2021 | 29 mins
NAFCU Dan Berger President & CEO How Credit Unions Can Prepare for a Successful Future September 7, 2021 | 41 mins
USAA Mark Pregmon GM of Consumer Lending Line of Business Fast, Easy, Simple: Improving Customer Experience in a Digital World August 31, 2021 | 42 mins
First Horizon Bank Tyler Craft SVP, Head of VirtualBank & Fintech The Rise of Cloud Core Banking Systems August 24, 2021 | 45 mins
WSFS Bank Jim Wechsler Chief Retail Lending Officer The Modern Move Towards Experiential Banking August 17, 2021 | 32 mins
First Federal Bank of Kansas Barry Cooper Chief Sales Officer How Fintech Partnerships Can Propel Consumer Lending August 10, 2021 | 56mins
Zions Bank Sui Lang Panoke Sr. Vice President - Diversity, Equity, Inclusion Economic Inclusion: Developing a DEI Strategy August 3, 2021 | 28 mins
Apple Bank Jim Matera EVP/Chief Retail Banking Officer Unsecured Lending: How AI Can Broaden Your Product Portfolio July 27, 2021 | 28 mins
WPCCU Barry Roach President & CEO The Evolution of Credit Unions in a Digital World July 20, 2021 | 42 mins
American Bankers Association (ABA) Rob Nichols President and CEO Economic Recovery & Regulatory Changes in Lending June 29, 2021 | 38 mins
Upstart Jeff Keltner SVP of Business Development Unlocking the New Lending Experience: The Innovations of Hybridized Banking July 13, 2021 | 27 mins
Upstart Val Gui Vice President of Automotive Lending Accelerating Auto Lending Through AI July 6, 2021 | 36 mins
Upstart Nat Hoopes VP of Government Relations and Regulatory Affairs Rapid Changes in the Lending Landscape June 22, 2021 | 54 mins
Customers Bank Sam Sidhu Vice Chairman and Chief Operating Officer Lending During a Global Pandemic: Customers Bank’s Road to Success June 15, 2021 | 54 mins
Wells Fargo Nate Longfellow Head of Digital, Product Strategy and Change Delivery - Home Lending How to Serve Customers with Strategic Diversity June 9, 2021 | 43 mins
Gateway Community Bank Gary Fan Executive Vice President and Chief Banking Officer Adapting and Partnering in a Brick & Mortar Industry June 1, 2021 | 32 mins
Drummond Community Bank Matt Gallman VP, Enterprise Risk Officer Why Not Embracing Change is the Ultimate Risk for Banks May 25, 2021 | 31 mins
Teraverde Management Advisors Jim Deitch Founder & CEO Taking Advantage of Data to Give Customers a Choice May 18, 2021 | 35 mins
Midwest Bank Centre Danny Pogue President of Commercial Retail and Small Business Sales at Midwest Bank Centre How Community Banks are Building a High-Touch Digital Experience May 11, 2021 | 35 mins
Upstart Paul Gu Co-Founder and Head of Product The Opportunity with AI Driven Lending May 5, 2021 | 35 mins
First National Bank of Omaha Marc Butterfield Senior Vice President of Innovation and Disruption Disruption & Innovation of Banking Business Models April 27, 2021 | 38 mins
TCF Bank Robert Perrelli Senior Vice President, and Head of Product and Consumer Lending Consultative Conversations: Bringing Humanity Back to Banking April 20, 2021 | 25 mins
First Financial Bank Cathy Myers Executive Vice President Digitizing for a More Relevant Banking Experience April 14, 2021 | 28 mins
Consumer Bankers Association Richard Hunt President & CEO Looking Towards the Future of Banking April 7, 2021 | 30 mins