Leaders in Lending is a podcast that highlights the perspectives of senior executives from leading financial institutions. Tune in to the podcast each week to hear consumer lending executives discuss the future of lending, digital transformation, and more.
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Featured Episode
InRoads Credit Union
Nathan Cox
CEO
Where Corporate Growth and Community Impact Collide
March 6, 2024
| 37
Fintech Meetup
Sanjib Kalita
Head of Industry
Data Ownership and Industry Collaboration in Fintech
February 21, 2024
| 21
Finwise Bank
Simon Darchis
Head of Partnerships
From Europe to the US: Cultural and Market Nuances in Fintech
February 7, 2024
| 30
Amplify Credit Union
Stacy Armijo
Chief Experience Officer
Going Fee-free: Reimagining Member Satisfaction
January 24, 2024
| 32
Upstart
2024 host lineup
Passing the Mic: 2024 Host Lineup
January 10, 2024
| 38
Tioga State Bank
Bob Fisher
President and CEO
Fifth-Gen Wisdom: Community Bank FinTech Partnerships
December 6, 2023
| 32
Oconee State Bank
Neil Stevens
President and CEO
From Big Bank to Community Leader
November 22, 2023
| 38
Unitus Community Credit Union
Corlinda Wooden
Chief Retail Officer
Cultivating Diversity: Innovative Strategies for Credit Unions
November 8, 2023
| 33
Aigo.ai
Peter Voss
CEO & Chief Scientist
Cognitive AI for Transformative Customer Service
October 25, 2023
| 36 mins
Loanspark
Michael Barnett
Founder and CEO
High-Touch Service in Changing Commercial Lending Tech
October 11, 2023
| 44
Horicon Bank
Grace Bruins
Marketing Officer
Synchronizing Values and Operations for an Aligned Brand
September 27, 2023
| 38
NCUA
Kyle Hauptman
Vice Chairman
Combating Financial Fraud: Fintech’s Game-Changing Role
August 30, 2023
| 40
Commonwealth Credit Union
Jaynel Christenson
Chief Growth Officer
Cross-selling members for long-term growth
August 16, 2023
| 35
NAFCU
Curt Long
Chief Economist and VP of Research
Reading the Auto & Housing Markets: Inflation & Deflation Trends
August 2, 2023
| 31
Reading Cooperative Bank
Julie Thurlow and Phil Bryan
President and CEO and Chief Banking Officer
Partnering with a Fintech to Diversify in Challenging Times
July 26, 2023
| 59
Canopy
Matt Bivons
Co-founder and CEO
How Innovation in Servicing Drives Loyalty
July 19, 2023
| 46
Umpqua Bank
Ben Vega
Product Manager
Leveraging Predictive Analytics to Expand Relationships
July 12, 2023
| 43
Sunrise Banks
David Reiling
CEO
Adopting an Entrepreneurial Mindset in Banking
July 5, 2023
| 32
NCUA
Rodney Hood
Eleventh Chairman and Current Board Member
A Former NCUA Chairman’s Perspective on Innovation
June 28, 2023
| 38
Maine Savings
Dave Sayers
Chief Financial Officer
Trust and Optimization During Volatile Times
June 21, 2023
| 49
Leader Bank
Matthew Pierce
Chief Lending Officer
Power of Collaboration: Maximizing Efficiency with Fintech Partnerships
June 14, 2023
| 37
Lake Ridge Bank
Ben Udell
SVP Client Experience
The ‘Moonshot versus the Pragmatic Approach’ to Digitization
June 7, 2023
| 42
First Bank and Trust
Kristina Schaefer
General Counsel, Chief Risk Officer & Chief Administrative Officer
CRO Perspective: Balancing Risk and Innovation in Banking
June 28, 2023
| 35
NADA
Paul Metrey
Senior Vice President, Regulatory Affairs
Addressing Concerns in New Auto Consumer Protection Rule
May 24, 2023
| 29
WesBanco and M&T Bank
Aaron Rykowski and Jennifer Ruggiero
SVP, Chief Compliance Officer and First Line Director
Keeping Pace with Risk Mitigation and Regulatory Changes
May 17, 2023
| 33
Capital One
Rakesh Mirajkar
Head of Consumer Bank Fraud and AML and Managing Vice President
Tackling the Rise of Fraud in Banking
May 10, 2023
| 31
First Interstate Bank and Bank of America
Becky Philippi and Fabien Thierry
Director of Indirect Lending and Head of Consumer and Small Business Vehicle Lending Product
Rapid Digitization in the Auto Market
May 3, 2023
| 30
USAA and Capital One
Angela Conti and James Morgan
Head of Deposits and Retail Payments and Head of Deposit Product, Pricing and Portfolio Strategy
Deposit Management in a Post-SVB World
April 26, 2023
| 25
Consumer Bankers Association
Dan Smith
EVP and Head of Regulatory Affairs
The Regulatory Outlook at CBA Live
April 19, 2023
| 32
Eastern Bank and M&T Bank
Kris Puskar and Christina Brozyna
Senior Vice President of Business Banking Sales / Innovation Director and Head of Business Banking Sales & Operations/Executive Vice President
The Future of Small Business Lending
April 12, 2023
| 26
nbkc bank
Jenna Stricker
Director of Digital Lending
Clicks to Bricks: Starting the Customer Experience Digitally
April 5, 2023
| 46
Upstart
Paul Gu
Co-Founder and Chief Technology Officer
The Upstart Macro Index (UMI)
March 29, 2023
| 43
The Wall Street Journal
Nick Timiraos
Chief Economics Correspondent
What the Collapse of SVB Means for Deposits and Interest Rate Increases
March 23, 2023
| 35
First Guaranty Bank & Trust
Ryan Coaxum
VP
“Bank Your Size” – The Community Bank Difference
March 15, 2023
| 45
ChoiceOne Bank
Tim Shangle
AVP of Innovation and Data Analytics
Is Data the New Oil? What’s Next in Banking
March 1, 2023
| 36
American Heritage Federal Credit Union
Bruce Foulke
President and CEO
How a $4.5B Credit Union Maintains a Direct Line to Members
February 22, 2023
| 32
Coastal Community Bank
Curt Queyrouze
President
Building a Fintech Partner Ecosystem
February 15, 2023
| 48
Upstart
Barry Roach
Senior Account Manager
Data Driven Strategies For Challenging Economic Times
February 8, 2023
| 32
Consumer Bankers Association
Lindsey Johnson
President and CEO
CBA’s Outlook on Fraud, Branches, and Digitization
February 1, 2023
| 38
Carver Federal Savings Bank
Michael Pugh
President and CEO
Supporting Small Businesses as a CDFI and MDI
January 25, 2023
| 33
African American Credit Union Coalition
Renée Sattiewhite
President & CEO
Credit Unions Driving Racial Equity
January 18, 2023
| 29
Verve, a Credit Union
Karrie Drobnick
Chief Operating Officer
Rethinking Marketing and Incentives for Engagement
January 11, 2023
| 42
Upstart
Dave Girouard
Co-Founder and CEO
A Fireside Chat with Upstart’s CEO, Dave Girouard
January 4, 2023
| 50
Keybank
Tony Hejna
EVP, Consumer Bank Chief Credit Officer
Safe is Risky: How Banks Can Stay Innovative
December 28, 2022
| 39
Upstart
Jeff Kelter
SVP of Business Development
Lending Leaders: 2022 Trends and 2023 Predictions
December 21, 2022
| 22
Canopy Credit Union
Charlotte Nemec
President and CEO
Strategic Community Investments By Credit Unions
December 14, 2022
| 36
EFCU Financial
Adam Brice
SVP of Lending
Seismic Shifts in the Indirect Lending Landscape
December 7, 2022
| 38
ACFCU
Cheryl Purrington
Chief Lending Officer
Expanding Digital Service to Members
November 30, 2022
| 30
WSFS
Candice Caruso
SVP, Chief Retail Lending Officer
Driving Loan Growth Digitally in Uncertain Times
November 23, 2022
| 52
National Bankers Association and Upstart
Nicole Elam and Nat Hoopes
President and CEO of the NBA and VP, Head of Public Policy and Regulatory Affairs at Upstart
Policy and Practice to Expand Greater Access to Credit
November 16, 2022
| 29
CME Federal Credit Union
Kayla Selhorst
SVP Chief Operating Officer
How Specialization Can Win Credit Unions Members
November 9, 2022
| 34
Commonwealth Credit Union
Jaynel Christensen
Chief Growth Officer
Partnering with Fintechs for Member Growth
November 2, 2022
| 39
UMB Bank
Leisa Kinnin
SVP, Lending Product Manager
Cultivating innovation as a traditional bank
October 26, 2022
| 28
Encore Bank
Allan Rayson
Chief Innovation Officer and Chief Technology Officer
Bringing Consumer Tech Innovation to Commercial
October 19, 2022
| 32
Carolinas Telco Federal Credit Union
Nicol Matthews
Chief Experience Officer
Driving an Amazon-Like Experience for Members
October 12, 2022
| 31
Upstart
Annie Delgado
Chief Compliance Officer
Fair Lending and AI: A Conversation with Upstart’s Chief Compliance Officer, Annie Delgado
October 5, 2022
| 35
Visions FCU
Joe Keller
VP of Digital Assets
Digital Assets and the Metaverse: How Credit Unions Can Deliver Value
September 28, 2022
| 35
Cher
Eric Chebil
Founder and CEO
Tapping into Underserved Homebuyers with Co-Ownership
September 21, 2022
| 30
Maple Finance
Sidney Powell
Co-Founder and CEO
Blockchain Banking: Another Avenue for Lending Markets
September 14, 2022
| 38
Upstart
Paul GU
Co-Founder and Head of Product
The Opportunity with AI Driven Lending
September 7, 2022
| 34
Maryland Bankers Association
Ramon Looby
CEO
Addressing Post-Pandemic Challenges Across Talent, Regulation and Customer Needs
August 31, 2022
| 29
Carver State Bank
Robert James
President of Carver Development CDE
Expanding Opportunity and Financial Freedom with MDIs and CDFIs
August 24, 2022
| 37
Allegacy Federal Credit Union
Brian Vannoy
Chief Credit and Risk Officer
Creating a Mission-Led Credit Union Fostering Financial Wellness
August 17, 2022
| 35
M&T Bank
Mary Kate Loftus and Tim Frederick
EVP, Director of Digital Banking and Head of Mortgage Originations
Balancing Digital with Human Touchpoints to Excel in Consumer Lending
August 10, 2022
| 33
Crane Credit Union
Michael Hostetler
VP of Marketing
Boosting Results for Credit Unions with Holistic Digital Marketing
August 3, 2022
| 34
Co-op Solutions
Samantha Paxson
EVP and Chief Experience Officer
Winning the Battle for Member Loyalty
July 27, 2022
| 39
Array
Jacob Bouer
Director of Sales and Strategic Partnerships
Leveraging Data to Thoughtfully Position Products and Deepen Consumer Relationships
July 20, 2022
| 36
Valley Bank
Britt Faircloth
SVP, Fair Banking Officer
Understanding the People Behind the Numbers in Fair Banking
July 13, 2022
| 34
First Federal Bank of Kansas City
David Houchen
Senior VP and CFO
Partnering to Diversify the Portfolio and Expand into New Products
July 6, 2022
| 35
dv01
Perry Rahbar
Founder and Chief Executive Officer
The Importance of Data Access and Reporting During Uncertain Economic Times
June 29, 2022
| 38
Guaranteed Rate
Anand Cavale
EVP of Unsecured Lending
Understanding Trends in Consumer Behavior: The Rise of BNPL, solar energy and crypto
June 22, 2022
| 38
Marqeta
Randy Kern
Chief Technology Officer
The Paradigm Shift in Payments: Modernization in Card Issuing and Processing
June 15, 2022
| 38
Upstart
Jeff Keltner
Senior Vice President Business Development
Where AI Meets Finance: Upstart Hosts ‘boosted’ in San Francisco
June 8, 2022
| 13
Kemba Financial Credit Union
Rick Jarrar
Chief Lending Officer
Building Systems Around Member Experiences to Retain Loyalty
June 1, 2022
| 36
Upstart
Jeff Keltner
Senior Vice President Business Development
AI Lending 201: The Evolution of AI and Machine Learning at Upstart
May 24, 2022
| 28
Alliant Credit Union
Charles Krawitz
Senior Vice President, Chief Capital Markets Officer & Head of Commercial Lending
Building an Innovative and Member-Centric Credit Union with Fintech Partnerships
May 17, 2022
| 31
PenFed Credit Union
Jay Fee
Vice President of Consumer Banking
Tapping into the Unsecured Personal Lending and Auto Refinance Opportunities
May 10, 2022
| 29
Sandbox Banking
Ravi Balasubramanian
Founder and CEO
A Macro View of the Big Trends in Banking in 2022
May 3, 2022
| 33
Sharonview Federal Credit Union
David Brand
Senior Vice President of Lending Operations
Forging Fintech Partnerships to Digitally Scale and Create a Holistic View of Data
April 26, 2022
| 35
Apple Bank
Gordon Levy
Senior Vice President of Risk and Analytics
How Apple Bank Launched Unsecured Consumer Lending with Upstart
April 19, 2022
| 32M
Citizens and Northern Bank
Alex Balagour
Chief Information Officer
Maintaining the Value Chain through Front- and Back-Office Operations
April 12, 2022
| 32
Upstart
Anna Counselman
Co-Founder and Head of People and Operations
Cultivating Operations and Culture in a Digital-First Environment
April 5, 2022
| 52
First National Bank of Omaha
Jerry O’Flanagan
EVP
Fostering Innovation in Credit Cards, BNPL & Credit Management
March 29, 2022
| 41
Upstart
Dave Girouard
Co-Founder and CEO
A Fireside Chat with Upstart’s CEO, Dave Girouard
March 22, 2022
| 50
Agriculture Federal Credit Union
Margie Click
President & CEO
How to Approve More Borrowers & Lower the Cost of Lending with AI
March 15, 2022
| 32
WSFS Bank
Michael Reed
Chief Risk Officer
The Shift from Preventing Risk to Enabling Risk-Adjusted Rewards
March 8, 2022
| 33
Plaid
Raja Chakravorti
Partnerships Lead, Universal Access
Unlocking Financial Freedom for All: Pioneering an Ecosystem of Connected Financial Solutions
March 1, 2022
| 43
Associated Bank
Tom Faughnan, EVP
Director of Consumer Lending
The Steady Adoption of AI & Machine Learning in Credit & Banking
February 22, 2022
| 36
First Fed
Matt Deines
President & CEO
From Cultural to Digital Transformation: Aligning Incentives and Exploring New Products
February 15, 2022
| 38
Atlantic Union Bank
Nathalia Artus
SVP, Director of Community Development and Reinvestment & CRA Officer
Digital Transformation and the Community Reinvestment Act: Partnering with Fintechs to Serve LMI Communities
February 8, 2022
| 23
NXTsoft
Rich Longo
Strategic Advisor
BNPL, eCommerce, and Crypto: Leading Trends Driving Consumer Preferences
February 1, 2022
| 31
Teller Finance
Ryan Berkun
Founder and CEO
How Blockchain, Crypto Assets, DeFi and NFTs are Transforming Financial Services
January 25, 2022
| 50
Upstart
Jeff Keltner
Senior Vice President Business Development
Back to Basics: AI Lending 101
January 18, 2022
| 29
Keybank
Tony Hejna
EVP, Consumer Bank Chief Credit Officer
Safe is Risky: How Lenders Can Embrace Continuous Innovation
January 11, 2022
| 39
Berkshire Bank
Nitin Mhatre
CEO
Leveling the Playing Field: How Community Banks Can Use AI to Achieve Personalized and Socially-Responsible Lending
January 5, 2022
| 36
Upstart
Jeff Keltner
Senior Vice President Business Development
2021 Wrap Up: The Top Bold Predictions in Lending & What’s Ahead in the New Year
December 22, 2021
| 28
Merkle, Inc.
Jonathan Gagliano
EVP, GM Financial Services
AI & Alternative Data: Having a Clear Idea of Your Ideal Customer
December 7, 2021
| 46 mins
Consumer Bankers Association
Richard Hunt
President & CEO
Looking Towards the Future of Banking
November 30, 2021
| 23 mins
Firstmark Credit Union
Nathanael Tarwasokono
President & CEO
Balancing Digital Touchpoints & Traditional Offerings
November 23, 2021
| 23 mins
Upstart
Jeff Keltner
Senior Vice President of Development
Delivering a Better Digital Experience to Earn Trust & Loyalty
November 16, 2021
| 22 mins
Abound Credit Union
Jake Darabos and Chuck Eads
Chief Financial and Administration Officer and Chief Lending Officer
How Credit Union Leaders Are Navigating Digital Transformation
November 9, 2021
| 57 mins
Axos Bank
Anthony Capizzano
SVP of Direct Consumer Lending
Digital Banking: Bringing a Human Touch to a Branchless Experience
November 2, 2021
| 39 mins
Unison Credit Union
Chad Van Handel
Chief Lending Officer
Driving Loan Demand Through Marketing Personalization
October 26, 2021
| 33 mins
Flagstar Bank
Ted Krus
Director of Consumer and Indirect Lending
Product-Agnostic Lending: Focusing on What the Customer Needs
October 19, 2021
| 36 mins
Liberty Bank
Matt Cammarota
Head of Retail Lending
Transforming Processes to Improve the Retail Lending Customer Experience
October 12, 2021
| 28 mins
LendKey
Vince Passione
Chief Executive Officer and Founder
Education Loans and Credit Unions: LendKeys’ Partnerships Approach
October 5, 2021
| 38 mins
Credit Union National Association
Ryan Donovan
Executive Vice President and Chief Advocacy Officer
Credit Union Advocacy: Key Areas of Focus to Improve Accessibility
September 28, 2021
| 32 mins
Patelco Credit Union
Richard Wada
Chief Lending Officer
Modern Differentiators: Exceptional Experience & Relationship Management
September 21, 2021
| 39 mins
Ohio Teamsters Credit Union
Drew Megrey
Former CEO
Entering a Digital World Through Partnerships
September 14, 2021
| 29 mins
NAFCU
Dan Berger
President & CEO
How Credit Unions Can Prepare for a Successful Future
September 7, 2021
| 41 mins
USAA
Mark Pregmon
GM of Consumer Lending Line of Business
Fast, Easy, Simple: Improving Customer Experience in a Digital World
August 31, 2021
| 42 mins
First Horizon Bank
Tyler Craft
SVP, Head of VirtualBank & Fintech
The Rise of Cloud Core Banking Systems
August 24, 2021
| 45 mins
WSFS Bank
Jim Wechsler
Chief Retail Lending Officer
The Modern Move Towards Experiential Banking
August 17, 2021
| 32 mins
First Federal Bank of Kansas
Barry Cooper
Chief Sales Officer
How Fintech Partnerships Can Propel Consumer Lending
August 10, 2021
| 56mins
Zions Bank
Sui Lang Panoke
Sr. Vice President - Diversity, Equity, Inclusion
Economic Inclusion: Developing a DEI Strategy
August 3, 2021
| 28 mins
Apple Bank
Jim Matera
EVP/Chief Retail Banking Officer
Unsecured Lending: How AI Can Broaden Your Product Portfolio
July 27, 2021
| 28 mins
WPCCU
Barry Roach
President & CEO
The Evolution of Credit Unions in a Digital World
July 20, 2021
| 42 mins
American Bankers Association (ABA)
Rob Nichols
President and CEO
Economic Recovery & Regulatory Changes in Lending
June 29, 2021
| 38 mins
Upstart
Jeff Keltner
SVP of Business Development
Unlocking the New Lending Experience: The Innovations of Hybridized Banking
July 13, 2021
| 27 mins
Upstart
Val Gui
Vice President of Automotive Lending
Accelerating Auto Lending Through AI
July 6, 2021
| 36 mins
Upstart
Nat Hoopes
VP of Government Relations and Regulatory Affairs
Rapid Changes in the Lending Landscape
June 22, 2021
| 54 mins
Customers Bank
Sam Sidhu
Vice Chairman and Chief Operating Officer
Lending During a Global Pandemic: Customers Bank’s Road to Success
June 15, 2021
| 54 mins
Wells Fargo
Nate Longfellow
Head of Digital, Product Strategy and Change Delivery - Home Lending
How to Serve Customers with Strategic Diversity
June 9, 2021
| 43 mins
Gateway Community Bank
Gary Fan
Executive Vice President and Chief Banking Officer
Adapting and Partnering in a Brick & Mortar Industry
June 1, 2021
| 32 mins
Drummond Community Bank
Matt Gallman
VP, Enterprise Risk Officer
Why Not Embracing Change is the Ultimate Risk for Banks
May 25, 2021
| 31 mins
Teraverde Management Advisors
Jim Deitch
Founder & CEO
Taking Advantage of Data to Give Customers a Choice
May 18, 2021
| 35 mins
Midwest Bank Centre
Danny Pogue
President of Commercial Retail and Small Business Sales at Midwest Bank Centre
How Community Banks are Building a High-Touch Digital Experience
May 11, 2021
| 35 mins
Upstart
Paul Gu
Co-Founder and Head of Product
The Opportunity with AI Driven Lending
May 5, 2021
| 35 mins
First National Bank of Omaha
Marc Butterfield
Senior Vice President of Innovation and Disruption
Disruption & Innovation of Banking Business Models
April 27, 2021
| 38 mins
TCF Bank
Robert Perrelli
Senior Vice President, and Head of Product and Consumer Lending
Consultative Conversations: Bringing Humanity Back to Banking
April 20, 2021
| 25 mins
First Financial Bank
Cathy Myers
Executive Vice President
Digitizing for a More Relevant Banking Experience
April 14, 2021
| 28 mins
Consumer Bankers Association
Richard Hunt
President & CEO
Looking Towards the Future of Banking
April 7, 2021
| 30 mins
Upstart
Jeff Keltner
Senior Vice President
Leaders in Lending Podcast Trailer
April 6, 2021
| 6 mins
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