Welcome to Leadership in the Dealership — where automotive innovation meets insightful conversations. We help dealers improve their customer and employee experience by tapping into the minds and experiences of the industry’s top leaders. We’ll also explore cutting-edge trends shaping the auto industry across digitization and customer experience, both online and in the showroom.
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Featured Episode
Car Guy Coffee
Fred Lennartz and Lou Ramirez
Customer-Centric Change: How Dealerships Cultivate Lasting Trust
April 17, 2024
| 46 min
Car Guy Coffee
Fred Lennartz and Lou Ramirez
Customer-Centric Change: How Dealerships Cultivate Lasting Trust
April 17, 2024
| 46 min
Cars.com
Brian Kramer
EVP
Automation & Automobiles: Dealerships in the Digital Age
April 3, 2024
| 36 min
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