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“Sell to Sell Again” | Inside J. Bertolet Volkswagen’s Connected Retailing Revolution

In the ever-evolving automotive industry, adaptability and innovation are necessary for survival. The COVID-19 pandemic caused all dealerships to …
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Online retail

“Sell to Sell Again” | Inside J. Bertolet Volkswagen’s Connected Retailing Revolution

In the ever-evolving automotive industry, adaptability and innovation are necessary for survival. The COVID-19 pandemic caused all dealerships to …
Read Blog
Industry news

The Amended FTC Safeguards Rule is Here – Is Your Dealership Ready?

As of June 9, 2023, dealers are required to comply with the amended FTC Safeguards Rule that will require …
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In-store digital retail, Industry news, Online retail

Using Upstart Auto Retail to optimize customer experience at every turn

A robust and intuitive digital car-buying tool elevates every stage of a customer’s journey. That (and more) is uncovered …
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Industry news

NADA Show 2023: Explore the hot topics of this year’s convention

There’s a lot to discover at NADA Show 2023. Learn more about our exciting announcements and get in touch …
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In-store digital retail, Online retail

Close more online sales by keeping leads engaged with deal links

By Fiona Santoianni, Sr. Dealer Success Manager As a Senior Dealer Success Manager at Upstart Auto Retail, I work …
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Industry news

The 2023 auto retail predictions you need to know

For the past few years, automotive retail has gone on a rollercoaster ride. After the pandemic recession, dealers that …
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In-store digital retail, Industry news, Online retail

The push for better customer experiences unites OEMs and dealers

By Andrew Kuntze, Manager of Implementation When navigating the complex relationship between OEMs and dealerships, one thing both sides …
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Industry news

In 2023, better hiring and retention is critical for dealership success

The auto industry is facing plenty of challenges, not to mention widespread economic volatility. To survive and thrive, your …
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In-store digital retail, Industry news, Online retail

The top 6 jobs to fill at your dealership to survive and thrive in 2023

At a time when 48% of people are eager to research their next car online, are you staffed up …
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Industry news

Here’s what prompts millennials and Gen Z to start shopping for their next car

Before they enter your website or showroom, something triggers millennials and Gen Z to start car shopping. What’s going …
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In-store digital retail, Online retail

Faster onboarding, higher retention, and lower turnover with digital auto retail

By Erin Fallon, Manager of Enterprise Dealer Success Imagine the effects on your business if you could: onboard new …
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In-store digital retail, Online retail

More customers and easier sales with digital retail’s convenience and flexibility

In the DrivingSales webinar, Turn Casual Shoppers into High-Intent Buyers: Remove Noise, Reduce Friction, and Ramp Up Your Experience, …
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Industry news

The heart in automotive: celebrating human connections and legacies

By Ayush Maheshwari (Manager of Dealer Success at Upstart Auto Retail) Inventory shortages are timely, but empathy is timeless.  …
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In-store digital retail, Online retail

Capture deals, not just leads: how digital retail supercharges customer acquisition

How can you get the most value out of the leads captured via digital retail? In a webinar with …
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In-store digital retail, Industry news, Online retail

Evolving to “modern retail”: how to embrace customer-centric car buying

Car buyers want simplicity, transparency, and flexibility. In their Automotive News webinar, Sarah Carter and Mike Anderson share their …
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In-store digital retail, Online retail

A modern approach to better car-buying with digital retail [webinar recap]

In this Upstart Auto Retail webinar with Driving Sales, Community Auto Sales Consultant Delaney Guzman discusses how to modernize …
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In-store digital retail, Industry news, Online retail

Inventory shortages make digital retailing more important than ever

Digital retail can be your dealership’s saving grace during this inventory shortage.  In an interview with Automotive News, Toyota …
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In-store digital retail, Industry news, Online retail

Buzzword or business plan? Metaverse car sales are digital retail to the extreme

Back in March 2022, after successfully completing the first car deal in the metaverse, Brian Kramer (via LinkedIn) posited:  …
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In-store digital retail, Online retail

Flexible digital retail integrations for a smoother ride on the car-buying journey

Technology should make experiences better for customers as well as your sales, finance, and management teams. Software that makes …
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Industry news

Car-buying transparency is crucial to customers—and the FTC

In June 2022, The Federal Trade Commission in June 2022 proposed rules to bring more transparency to the car-buying …
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In-store digital retail

Showroom hospitality: improving customer experience in the automotive industry

You want to improve the customer experience at your dealership showroom, but where do you begin? Here are some …
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In-store digital retail, Industry news, Online retail

12 steps to better prep high-mileage cars for quicker sales

High-mileage user cars need a tad more attention—here’s how to make them most appealing   Used cars ticking over …
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In-store digital retail, Online retail

How single point of contact (SPOC) creates a modern car-buying experience

In an age full of choices, customer experience is key. And technology is the catalyst for creating the types …
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AI-powered financing, Industry news

Digital transformation & bigger loans: how auto finance is evolving in 2022

2022’s latest research shows double-digit loan increases and an urgent demand for digitization Out of more than 28 million …
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In-store digital retail

A new dealership model for a new generation of car buyers

Let’s face it, gone are the days when stopping by the local dealership is the preferred way to buy …
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AI-powered financing

How AI-Powered Financing benefits dealers and customers

AI expands credit access, elevates buyer experiences, and boosts profits   AI-Powered Financing upends the traditional FICO score-based model …
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Industry news

How the car inventory shortage is changing the dealer business

Car inventory shortages drive up prices, frustrate everyone, and disrupt the industry If you’re like almost every dealer across …
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