What is Debt Settlement and Is It Right For You?

By Upstart Content Team | Updated April 10, 2026
reading time 9 min read
An older man researches on his phone and laptop what debt settlement is to decide if it will resolve his debt.

Key takeaways

  • Debt settlement is the act of negotiating with your creditor or lender to settle your debt for less than the total amount owed.
  • There are several risks associated with settling debt including fees, damage to your credit score, and the possibility of getting taxed. 
  • Debt settlement isn’t the only way to resolve debt. Other options include debt consolidation, credit counseling, and bankruptcy.

Debt settlement is the process of negotiating with creditors to pay less than the full amount owed, typically after accounts become delinquent. It may reduce total debt but can negatively impact your credit.

If you have a considerable amount of debt and the payments are getting hard for you to handle, you may think about debt settlement. While this debt repayment option can help borrowers settle their debt for less than they owe, it can come with some significant risks.

In fact, debt settlement could harm your credit score or lead to more debt. Before you commit, learn more about how debt settlement works, its pros and cons, and alternative options. 

Pro tip: Not all types of debt, like student loans, are eligible for debt settlement. blog cta-need cash

What is debt settlement?

Debt settlement, also known as debt relief or a debt adjustment, is the process of negotiating with a lender or debt collector to try to settle your debt for less than you owe. Borrowers typically work with a debt settlement company to help them through financial hardship, but it’s also something a person can do on their own.

If your lender agrees to a debt settlement, you’ll be required to make a single lump sum payment. This option is commonly used as a last resort alternative to bankruptcy. 

What types of debt can be settled?

Debt settlement is typically limited to certain types of unsecured debt, and eligibility may vary depending on the lender or collector.

  • Credit card balances and retail/store cards: These are among the most frequently settled debts, especially if they are delinquent or charged off
  • Medical bills: Healthcare providers or collection agencies may be willing to negotiate reduced payments
  • Unsecured personal loans and lines of credit: Settlement may be possible, particularly if the account is in default or has been sent to collections
  • Accounts in collections or charge-offs: Once a debt has been transferred to a collection agency, there may be more flexibility to negotiate

Generally not eligible for settlement:

  • Federal student loans: These are not typically settled, but alternative relief options—such as income-driven repayment or forgiveness programs—may be available
  • Secured debts (e.g., auto loans, mortgages, home equity loans): Because these loans are backed by collateral, lenders are more likely to pursue repossession or foreclosure rather than negotiate a reduced payoff
  • Child support and alimony: These are legal obligations that generally cannot be reduced through settlement
  • Most tax debts: These are handled through separate programs (such as IRS or state tax relief options), not traditional debt settlement
  • Court-ordered fines and restitution: These must typically be paid in full as required by law

Because policies vary, it’s important to confirm your options directly with the lender or collection agency before pursuing a settlement strategy.

How does debt settlement work?

You can negotiate a debt settlement yourself or you may use a third-party company. Negotiating your settlement without a debt settlement company can help you avoid unnecessary fees and settle your debts sooner.

As we previously mentioned, you can negotiate a debt settlement yourself or you can use a third-party company. Negotiating your settlement without a debt settlement company can help you avoid unnecessary fees and settle your debts sooner.

A debt settlement company will negotiate with a lender or creditor on your behalf to lower or eliminate your debt. While it may be helpful to have an expert guide you through the debt settlement process, it’s important to note that you ‌need to pay for their services. 

Depending on the company, you’ll either pay a flat fee or they’ll take a percentage of the money they help you save. Even if your debt is settled for less than what you owe, you still have to set aside enough money to pay the company.

Usually, you’ll be required to make payments to the debt settlement company once they start negotiating with your lender. The company will use these funds to pay down your debt or to collect the money they’re charging you for their services. 

To be clear, a debt settlement agreement doesn’t mean your debt will be erased. Your settlement will likely be one of three options: a reduced amount ‌you pay in a lump sum, a lower monthly payment, or a debt discharge. 

Once the debt negotiations are settled, you will need to review and agree to the new terms to move the settlement forward. After you agree, you’ll make payments to the debt settlement company until your debt has been paid off.

Debt settlement pros and cons

Even though there are some benefits of debt settlement, there are several key risks you need to consider before you move forward with this option.

Benefits of debt settlement

  • You’ll owe less: If an agreement is made, your debt will be reduced, and you won’t have to pay off your full balance.
  • It may be more affordable: Debt settlement may be a cheaper and more effective option compared to credit counseling.
  • You could avoid a potential lawsuit: If the settlement is successful, you won’t be at risk of a lawsuit from your lender or creditor.

Risks of debt settlement

  • You could face hefty fees: A debt settlement company may charge fees for their services. In some cases, a third-party settlement company may charge you up to a quarter of the total debt amount. To put it into perspective, if you are looking to settle a $40,000 debt, you will pay a fee on the full amount, not the amount the original debt was negotiated down to. However, many lenders will work with borrowers directly for a settlement.
  • It can damage your credit score: A debt settlement can have a negative impact on your credit score. Debt settlement companies typically advise borrowers to stop making payments on their credit cards during negotiations, since lenders are less likely to grant a settlement to a borrower who is still making their monthly payments. However, missed payments damage your credit.

Pro tip: When you settle a debt, the account will be marked as “settled” on your credit report for up to seven years. Lenders tend to view lenders with these types of marks as risky, which can make it hard to qualify for a loan or a line of credit.

  • You may get taxed: If your debt settlement is successful, your relief could be short-lived since you may get taxed. Any forgiven debt that’s $600 or more is taxable, which means you need to pay taxes to the IRS on the amount you save.
  • A settlement may not work: Debt settlement doesn’t always pan out. If you don’t receive a debt settlement offer, you’ll be responsible to pay for your debt plus any interest or late fees that may have accrued.blog cta- check your rates

When is debt settlement right for you?

Debt settlement may make sense in specific situations, particularly when other repayment options are no longer realistic. Because it often involves missed payments and can impact your credit, it’s generally considered a last-resort strategy rather than a first step.

Debt settlement may be worth considering if:

  • You’re already behind on payments or facing financial hardship: Settlement is more likely to be an option once accounts are delinquent and creditors are willing to negotiate
  • You can’t afford to repay your full balances: If your income isn’t enough to keep up with minimum payments, settlement may provide a path to reduce what you owe
  • You have primarily unsecured debt: Credit cards, medical bills, and personal loans are more commonly eligible for settlement
  • You can set aside funds for a settlement offer: Creditors are more likely to accept lump-sum or structured payments if funds are available

Debt settlement may not be the best option if:

  • You’re current on your payments and can afford them: Other options, like debt consolidation, may help you manage debt without the same credit impact
  • You have mostly secured debt or federal student loans: These are generally not eligible for traditional settlement programs
  • You’re concerned about credit impact in the near term: Missed payments and settled accounts can lower your score and remain on your credit report for seven years

If you’re unsure, it can be helpful to compare alternatives, such as consolidation or credit counseling.

Alternatives to debt settlement

When it comes to your finances, it’s important to make the best decision about your unique financial situation. If you decide that debt settlement isn’t right for you, there are additional options. These include:

Credit counseling

A nonprofit credit counseling agency can offer free or low-cost budgeting and debt management advice. Credit counseling agencies rarely negotiate to settle debt, but a credit counselor will partner with you to create a debt management plan. Additionally, they may work with creditors or a collection agency to create a payment plan, prevent late fees, or stop efforts like collection calls.

Debt consolidation 

Debt consolidation is a method you can use to combine your debts into a single payment. Two common ways you can consolidate debt are with a debt consolidation loan or with a balance transfer credit card.

  • Debt consolidation loan: A debt consolidation loan is a type of personal loan you can use to merge several debts into one loan payment. Since debt consolidation loans commonly have fixed interest rates, the monthly payment stays the same throughout the repayment period.
  • Balance transfer credit card: With this type of card, you can simplify your loan payments by merging your debts onto a card with one monthly payment. If it’s available, consider a balance transfer credit card with a promotional 0% interest rate. That way, you can save money on interest if you pay off the balance before the promotional period ends.

Bankruptcy

Bankruptcy is typically used as a last resort, but it can be a good option for some. Filing for Chapter 7 bankruptcy will remove credit card debt, medical debt, or other types of debt. However, it doesn’t work for back taxes, student loan debt, or child support. 

Neither debt settlement nor bankruptcy is a great addition to your credit report, but bankruptcy is generally a quicker process. If you’re in a bind, bankruptcy may be a better option for you compared to a debt settlement.

Watch out for debt settlement scams

While some debt settlement companies are legitimate, other companies have been associated with scams. When researching debt settlement providers, watch for these warning signs:

  • False promises: The Federal Trade Commission (FTC) advises borrowers to be weary of big promises that seem too good to be true. These kinds of promises include being able to erase your debt, or stopping debt lawsuits and collections. Remember, debt settlement isn’t a guarantee since creditors are not required by law to agree to a debt settlement
  • Upfront fees before beginning debt settlement: Debt settlement services should not require you to pay any fees before they negotiate your settlement. If they do, research the company to make sure it’s legitimate and pay close attention to the fine print to make sure you’re not getting swindled.
  • Lack of transparency: Your debt settlement company should advise you about any risks involved in debt settlement and the possible consequences of not making payments to your debt collectors. If they don’t take the time to make you aware of potential risks, that’s a red flag.

Is debt settlement worth it?

Debt settlement can be a good option for some people, but it’s not for everyone. Plus, some lenders won’t work with debt settlement companies, and some don’t do settlements at all. The best approach is to research all of your options before committing so you can make an informed decision. If you do commit to an option and it doesn’t work out like you thought it would, don’t be afraid to change course.

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Frequently asked questions

Does debt settlement hurt your credit?

Yes. Debt settlement can negatively impact your credit, particularly if accounts become delinquent before a settlement is reached. Settled accounts are typically reported as “settled” rather than “paid in full,” which may lower your score. The impact varies, but scores may recover over time as accounts are resolved and positive credit behavior continues.

How long does debt settlement stay on your credit report?

Settled accounts can remain on your credit report for up to seven years from the date of first delinquency, which is when the account first became past due and was never brought current.

Can you settle debt on your own without a company?

Yes. Some consumers choose to negotiate directly with creditors or collection agencies. While this approach can help you avoid fees, it typically requires time, persistence, and the ability to offer a lump-sum or structured settlement.

What percentage should I offer to settle debt?

Settlement amounts can vary widely depending on the creditor, how old the debt is, and whether it has been sent to collections. In some cases, creditors may accept less than the full balance, but there is no standard percentage.

What debts cannot be settled?

Most secured debts (such as auto loans and mortgages), federal student loans, child support, alimony, court-ordered fines, and many tax debts are not typically eligible for standard debt settlement programs.

*This content is general in nature and provided for informational purposes only. This content is not specific to Upstart, except where explicitly stated. This content may contain references to products and services offered through Upstart’s credit marketplace. Upstart is not a financial advisor and does not offer financial planning services.

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About the Author

Upstart Content Team

The Upstart Content Team develops educational content grounded in research and real-world financial experiences. By breaking down complex topics into clear, actionable insights, the team helps readers navigate important decisions—so they can feel confident in the money moments that matter.

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