Open Positions

Media Relations Associate

Upstart is looking for an energetic Media Relations Associate to add value to our Communications team. In this role, you will be a critical member of the team telling Upstart’s story to the world. Upstart’s mission -- to enable effortless credit based on true risk -- will come alive in your conversations with reporters and drive coverage of our business. Your work will be highly visible across the company, impacting not just Upstart’s core consumer-facing business, but also its emergent SaaS offering.  

Here's more about what you'll be doing:

  • Raise awareness of Upstart’s mission and business by proactively educating reporters, influencers and other external parties. Build strong media relationships with a wide range of business/financial, consumer and tech reporters.
  • Continuously pitch ideas that tell the key aspects of Upstart’s story to a broad range of media outlets. Opportunistically weave Upstart and/or Upstart’s point of view into industry memes and news cycles.
  • Manage Upstart’s social media channels. Measure and analyze the success of each platform and iterate to improve social media impact over time.
  • Identify and secure opportunities for Upstart executives to speak at appropriate conferences and events; quarterback applications for awards and other public accolades.
  • Help develop and write content for blog posts, op-eds and other public presentations.
  • Maintain and expand media/influencer database and CRM system (Cision).

Here's what we're looking for:

  • High-energy media relations maven with a passion for pitching technology and business stories. Expert in using social media to amplify PR efforts.
  • 5-8 years experience doing PR at a technology company, preferably in a high-growth or start-up environment.
  • Able to leverage existing (and cultivate new) relationships with reporters and influencers across tech, business and consumer publications.
  • Skilled at telling innovative business stories and educating reporters about a new/undefined category. Able to grasp complex technical and financial concepts and make them accessible to diverse audiences.
  • Familiarity with the lending/credit industry is helpful, but not essential for success.
  • Strong writer able to adopt the style, tone and voice of our company.
  • Independent self-starter with a strong sense of ownership and urgency. Able to meet deadlines while handling shifting priorities.
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