Get a complete online digital retail solution in one flexible platform

“With Upstart Auto Retail tools on our websites and in our showrooms we have been able to empower the guest while maximizing revenue opportunities for the dealership.”
- Paul Germain, Owner & VP of Operations at Germain Automotive Group

Online digital retailing

Power flexible deals — designed with dealers, OEMs and car buyers in mind

Start online, finish anywhere.

Engage customers on their terms with the an innovative digital retailing platform. Designed with dealers, OEMs and car buyers in mind, customers can complete their entire deal online and pick up where they left off in the showroom.

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Boost CSI with a fully flexible experience

Empower customers to complete an entire deal online, or piece together the parts that matter most to them. Their deal information is saved and synced so they can pick up where they left off the minute they walk into your dealership.

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Engage customers beyond the store with a virtual showroom

Instantly connect your staff with leads outside the store through live chat and video walkthrough tools.

Build deals in real time, switch vehicles, update pricing, and collect information through live chat while easily answering customer questions and walking them through the sales process.

Start a video walkthrough instantly and give customers the same hands-on experience they would get with a sales rep on your showroom floor.

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Maximize value with a Native F&I Menu powered by Upstart

Increase PVR with a full F&I menu integrated directly into our shopping experience. The sale doesn’t stop when a customer selects a vehicle and finalizes their deal terms.

Online digital retailing

Power flexible deals — designed with dealers, OEMs and car buyers in mind

Start online, finish anywhere.

Engage customers with an innovative digital retailing platform. Designed with dealers, OEMs and car buyers in mind, customers can complete their entire deal online and  pick up where they left off in the showroom.

Oval

Boost CSI with a fully flexible experience

Empower customers to complete an entire deal online, or piece together the parts that matter most to them. Their deal information is saved and synced so they can pick up where they left off the minute they walk into your dealership.

Upstart_Auto Retail_Artboard 20
Oval

Engage customers beyond the store with a virtual showroom

Instantly connect your staff with leads outside the store through live chat and video walkthrough tools.

Build deals in real time, switch vehicles, update pricing, and collect information through live chat while easily answering customer questions and walking them through the sales process.

Start a video walkthrough instantly and give customers the same hands-on experience they would get with a sales rep on your showroom floor.

Upstart_Auto Retail_Artboard 18
Oval

Maximize value with a Native F&I Menu powered by Upstart

Increase PVR with a full F&I menu integrated directly into our shopping experience. The sale doesn’t stop when a customer selects a vehicle and finalizes their deal terms.

In-store digital retailing

The secret weapon for your sales team

Gain full process control and visibility .

Closing deals is easy, quick, and seamless. Our iPad app digitalizes the showroom experience so you can uplevel your in-store capabilities.
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Structure deals any way you wish

Achieve full control of the process — any pricing structure, any deal type, and any loan offering.

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Experience start-to-finish efficiency

Manage the entire deal without leaving the customer’s side with our all-in-one app.

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Improve your team’s productivity

Track real-time progress with rich sales and reporting tools.

In-store digital retailing

The secret weapon for your sales team

Gain full process control and visibility

Closing deals is easy, quick, and seamless. Our iPad app digitalizes the showroom experience so you can uplevel your in-store capabilities.
Oval

Structure deals any way you wish

Achieve full control of the process — any pricing structure, any deal type, and any loan offering.

Upstart_Auto Retail_Artboard 22
Oval

Experience start-to-finish efficiency

Manage the entire deal without leaving the customer’s side with our all-in-one app.

Upstart_Auto Retail_Artboard 23
Oval

Improve your team’s productivity

Track real-time progress with rich sales and reporting tools.

Everything you need to sell more cars

ALSO INCLUDED

Upstart AI-powered lending ​

Get an accurate list of every loan option in an easily digestible menu so dealers and shoppers can make an informed decision and get the best rate quickly.
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Get better rates

Offer great deals to both dealers and shoppers.

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Maximize profits on loans

Enjoy the convenience of our pre-negotiated, preferred rates.

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Tap into smarter, instant credit decisioning

Utilize our F&I and accessory menus with Upstart’s AI powered lending.

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Improve decisioning power

Offer total flexibility. In addition to classic F&I loan options, offer more loan options through Upstart. Dealers and customers can choose any solution that works for them.

Upstart AI-powered lending

Get an accurate list of every loan option in an easily digestible menu so dealers and shoppers can make an informed decision and get a great rate quickly.

Oval

Get better rates

Offer great deals to both dealers and shoppers.

Upstart_Auto Retail_Artboard 25
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Maximize profits on loans

Enjoy the convenience of our pre-negotiated, preferred rates.

Upstart_Auto Retail_Artboard 26
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Tap into smarter, instant credit decisioning

Utilize our F&I and accessory menus with Upstart’s AI powered lending.

Upstart_Auto Retail_Artboard 27
Oval

Improve decisioning power

Offer total flexibility. In addition to classic F&I loan options, offer more loan options through Upstart. Dealers and customers can choose any solution that works for them.

Platform integrations​

Bring it all together
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Say goodbye to duplicate leads or mixed up data

Enable a seamless connection between all your third-party tools, from inventory feeds to CRM, F&I, and more with our custom built integrations.

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Gain full control and configurability

Plug any existing tools into the platform so you can build the perfect solution that’s right for you.

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Connect with our team every step of the way.

Ensure everything runs smoothly by utilizing our Digital Retail Consultants. Plus, our rich sales and reporting tools track real-time progress.

Platform integrations

Bring it all together
Oval

Say goodbye to duplicate leads or mixed up data

Enable a seamless connection between all your third-party tools, from inventory feeds to CRM, F&I, and more with our custom built integrations.

Upstart_Auto Retail_Artboard 29
Oval

Gain full control and configurability

Plug any existing tools into the platform so you can build the perfect solution that’s right for you.

Upstart_Auto Retail_Artboard 30
Oval

Connect with our team every step of the way.

Ensure everything runs smoothly by utilizing our Digital Retail Consultants. Plus, our rich sales and reporting tools track real-time progress.

Want to look under the hood?
Let’s talk.

1 Approval numbers compare the 2020 loan approval rate by the Upstart model and a hypothetical traditional credit decision model. The APR calculation compares the two models based on the average APR offered to borrowers up to the same approval rate. The hypothetical traditional model used in Upstart’s analyses was developed in connection with the CFPB No Action Letter access-to-credit testing program, is trained on Upstart platform data, uses logistic regression and considers traditional application and credit file variables.

2 As of 6/30/2021 Fully automated loans are defined as loans originated end-to-end (from initial application to final funding) with no human involvement

3 To determine Net Promoter Score (NPS) score, Upstart used a third-party service to administer surveys to personal loan applicants immediately following an applicant’s acceptance of a loan on Upstart’s platform.While the NPS methodology used by Upstart’s third-party service was designed to be consistent with the methodology used in the referenced benchmark study, any differences in the timing or method in which the surveys were administered could negatively impact the comparability of such NPSs. Source of bank NPS scores: Forbes, citing Temkin Group Insight Report, NPS Benchmark Study, 2018, October 2018.

4 In an internal study, Upstart replicated three bank models using their respective underwriting policies for personal loans and evaluated their hypothetical loss rates and approval rates using Upstart’s applicant base in late 2017. Such results represent the average rate of improvement exhibited by Upstart’s platform against the three respective bank models.