Open Positions

Compliance Manager

Upstart is seeking a talented and motivated candidate to join our Compliance Team.  We are looking for someone with previous compliance management experience that shares our passion for consumer protection and building innovative banking products. As an early member of the team, you will have significant growth and development opportunities.

Key Responsibilities

  • Provide subject matter expertise to the product, growth and operations teams with respect to compliance policies, procedures and issue resolution
  • Maintain, review, and operationalize compliance program to adequately address the needs of a consumer credit business, using data and technology whenever possible to efficiently implement policies, procedures and monitoring activities
  • Conduct compliance monitoring activities and manage remediation efforts
  • Interface with investors, partners, and regulators during audits and exams
  • Maintain a deep and up-to-date knowledge of Upstart’s current and future product offerings
  • Regularly report to senior management on compliance issues, recommendations, and progress
  • Maintain awareness and knowledge of compliance-related developments and issues facing Upstart

Requirements

  • 3+ years experience in financial services with proven knowledge of consumer protection regulation including working knowledge of applicable laws including; ECOA, FCRA, TILA, FDCPA, EFTA, BSA/AML, OFAC, GLBA, and related state laws
  • Prior experience in operationalizing a compliance program including developing and testing procedures, training, and managing third party relationships
  • Superior communication, organization, project management, and interpersonal skills with demonstrated decision-making capability while dealing with competing interests
  • Self-starter mentality with the ability to work well under pressure and a strong sense of personal accountability and ownership
  • Bachelor’s degree or relevant work experience
  • Spanish language proficiency preferred
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