Open Positions

Art Director

Upstart is looking for an Art Director to boldly challenge the status quo of marketing and product design in Fintech. As an early member to our internal creative team, you will have a significant impact on Upstart’s brand and visual identity.

Here’s more about what you’ll be doing:

  • Build entire visual campaigns from start to finish and implement across all acquisition channels (impacting millions of people each month across digital and physical platforms)
  • Develop creative strategy for Upstart’s marketing communications
  • Build an extensive repertoire of creative assets for Facebook, Instagram, email, print mail, etc
  • Push the boundaries of advertising and what it means for a company to express itself visually
  • Shape the internal design process
  • Incorporate UI/UX best practices in website design and layout, and adapt designs for mobile formats and responsive design
  • Work cross-functionally with developers, designers, and the Growth team

Requirements:

  • 8+ years of experience (in-house or agency)
  • Expert in Photoshop, Illustrator, and InDesign
  • Experience with Keynote and PowerPoint
  • Contemporary aesthetic
  • Ability to present and critique designs clearly
  • Strong time management, communication, and interpersonal skills 
Apply Now
Head of Email Marketing

As the Head of Email Marketing, you will oversee a valuable acquisition channel for a fast-growing company and be one of the first to think deeply about Upstart’s engagement and retention strategy. Your work will be highly visible across the company, impacting not just Upstart’s core consumer-facing business, but also its SaaS suite.

Here’s more about what you’ll be doing:

  • Design user segments and implement automated, customized email journeys for both the B2C and B2B businesses
  • Set the email strategy and testing roadmap by staying abreast of new developments in email and other channels
  • Manage multiple projects across growth, engineering, product, legal, and data science teams
  • Analyze email performance and communicate progress effectively to CEO, CFO, Head of Growth, co-founders, and other stakeholders
  • Collaborate with other Growth team channel owners to build a cohesive user communication program

Requirements:

  • 8+ years of expertise designing lifecycle, retention, and / or lead generation email campaigns, some of which were at a high-growth tech company
  • Fluency with Salesforce Marketing Cloud (or transferable experience with similar platform)
  • Strong written communication, attention to details, and project management skills
  • Strong analytical ability. Comfort understanding funnel performance, designing experiments, and reasoning logically
  • Ability to design systems that can anticipate risks, then build robust systems to automatically mitigate and prevent them
  • Grit and willingness to test continuously
Apply Now
Multimedia Marketing Lead

About the Role

By building out the multimedia strategy, you will help Upstart expand into offline acquisition sources with mass reach, such as podcasts, billboards, and live events. Most of these channels are new for Upstart. You’ll have the opportunity to build infrastructure from scratch and own Upstart's multimedia from end to end.

How you’ll contribute to Upstart’s success

  • Launch new multimedia channels and scale existing channels.
  • Size channel and market opportunities. Develop the go-to-market strategy for Upstart's product through multimedia. 
  • Manage vendor relationships and channel budgets.
  • Oversee cross-functional projects with many teams at Upstart.
  • Analyze channel performance and develop testing strategies. 

What we’re looking for

  • 4+ years of expertise in advertising, marketing, and / or multimedia. Strong generalists from business strategy or consulting backgrounds also encouraged to apply.
  • Demonstrated success with negotiations and vendor management.
  • Avid consumer of podcasts, radio, TV, and video.
  • Strong written communication and copywriting. Puns appreciated.
  • Successful project management experience across many stakeholders and large teams.
  • Passion for making finance more approachable.
Apply Now
Product Marketing Manager

As the product marketing manager, you will work closely with Upstart’s Growth and Business Development teams to own and execute a strategy for bringing new banks and credit unions on to the PBU platform. You will oversee a wide range of marketing activities, from managing events with banking executives to building sales collateral and optimizing lead generation campaigns.

Here’s more about what you’ll be doing:

  • Work directly with CEO, CFO, Head of Growth, Head of Business Development, and Upstart co-founders to set and implement Upstart’s bank partner acquisition strategy
  • Set annual, quarterly, and monthly targets and project roadmaps
  • Manage all client acquisition activities for our platform business
  • Build out lead generation campaigns including direct customer outreach and advertising
  • Help refine our product positioning and messaging
  • Develop our conference approach and manage conference sponsorships
  • Develop customer events and briefings to help close prospects

Requirements:

  • 5+ years in technology marketing
  • Experience selling into executives at regional and community banks
  • Proficiency with analytical tools like Excel, R, SQL
  • Track record of developing and managing multi-channel marketing campaigns
  • Exceptional written and oral presentation skills
  • Success in a fast-paced, entrepreneurial, high growth environment
Apply Now