Open Positions

Compliance Manager

Job Description
Our compliance team plays a critical role in mitigating risk and protecting Upstart’s growth and success, and as Upstart’s Compliance Manager, you will have tremendous impact on this critical team. Someone that is successful in this role won’t say “no”:, but say “No, BUT” by re-defining policies and improving practices. You’ll develop relationships of trust within the organization so that your role is a value add for the business unit. You’ll be a part of the conversation when new products or processes are developed versus getting involved after the fact. If you have previous compliance management experience and share our passion for consumer protection this could be the role for you.

Here is what you’ll be doing:

  • Provide subject matter expertise to the product, growth and operations teams with respect to compliance policies, procedures and issue resolution.
  • Maintain, review, and operationalize compliance program to adequately address the needs of a consumer credit business, using data and technology whenever possible to efficiently implement policies, procedures and monitoring activities.
  • Conduct compliance monitoring activities and manage remediation efforts.
  • Interface with investors, partners, and regulators during audits and exams.
  • Maintain a deep and up-to-date knowledge of Upstart’s current and future product offerings, and compliance related issues that could face Upstart.
  • Regularly report to senior management on compliance issues, recommendations, and progress.
  • Identify deficiencies in compliance program and proactively work with the business unit to come up with creative solutions to mitigate regulatory risk.

Requirements

  • 8+ years of work experience with at least 3+ years experience in financial services with proven knowledge of consumer protection regulation including working knowledge of applicable laws including; ECOA, FCRA, TILA, FDCPA, EFTA, BSA/AML, OFAC, GLBA, and related state laws
  • Prior experience in operationalizing a compliance program including developing and testing procedures, training, and managing third party relationships\
  • Superior communication, organization, project management, and interpersonal skills with demonstrated decision-making capability while dealing with competing interests
  • Self-starter mentality with the ability to work well under pressure and a strong sense of personal accountability and ownership
  • Strong commitment to ethics and exercises good judgment.
  • Bachelor’s degree or relevant work experience
  • Spanish language proficiency is a plus.

About Us:
Upstart is the first lending platform to leverage artificial intelligence and machine learning to price credit and automate the borrowing process. ~80% of U.S. borrowers pay back their loans, yet only ~45% of these people have access to prime credit. Our engineering team uses non-conventional variables at scale in an underwriting model that improves constantly to solve this problem. Upstart was founded by three diverse leaders that bring their individual approach to Upstart creating a culture where “we get to the truth, move fast, and bring everyone in.” Based in San Carlos, CA, Upstart is backed by Google Ventures, KPCB, Khosla Ventures, Founders Fund, First Round Capital, Eric Schmidt, and Mark Cuban.

Perks and Benefits:
Unlimited vacation days. You can take time off when you need it.
Dog friendly. Bring your furry friends to work. Our Pupstart dogs are a part of our family. Dogs at the office!
Affinity Group and Company events. Women’s groups, book clubs, rugby teams, basketball teams, Spartan race teams, badminton teams, and so much more! We also have weekly company meetings to encourage transparency.
Fully-stocked micro kitchen. We have food for breakfast, lunch, and snacks. You’ll never go hungry.
Technology reimbursement. You’ll have a budget to get whatever equipment you think you need to be productive.
Uber4 Business. Our office is located between San Carlos and Redwood City trains and our Uber4Business account will help you get to or from these stations with no expense to you.
Personal development budget. We’ll give you a budget to spend towards promoting your career or health. In addition, we give additional money to our teams to encourage learning and development.
Monthly stipend for cell phone

Apply Now
Legal Counsel

About the Role:
Upstart is a fast growing fin-tech company looking for an experienced Attorney to jump into a lean and nimble team and handle a broad range of commercial legal matters across the entire organization. Since we operate in a heavily regulated space (with BOTH investors and consumers as our customers), you will gain breadth and depth of experience into a wide array of complex legal matters including consumer protection, securities regulation, privacy and data protection, IP, and tax. You will get exposed to issues that have never existed before and work on diverse tasks such as contract drafting and negotiation, escalated customer situation, and a number of projects that will arise as we continue to scale.

If you have the confidence, creativity, and flexibility to tackle ambiguity and craft innovative legal arrangements with a bias towards action, this could be the right opportunity for you.

About Your Background:

  • J.D. degree with superior academic credentials and a state bar membership (CA or NY preferred)
  • 2+ years of experience in a top-tier law firm, government and/or an in-house legal dept;
  • Experience dealing with complex legal, regulatory and business issues involving competing interests
  • Strong communication skills with a demonstrated ability to effectively and proactively provide quick, concise, and practical legal advice that is consistent with any business objectives;
  • Familiarity with the marketplace lending and securitization transactions and/or some or all applicable securities law and financial services regulations is a plus
  • Can show ability and desire to develop expertise in new or unfamiliar areas of law

About Your Work Style:

  • Are a highly motivated, creative lawyer with excellent judgment
  • Have a critical eye towards risk and appreciate and enjoy working on regulatory issues.
  • Demonstrate excellent judgment and decision-making capability
  • Possess a self-starter mentality and thrive under limited direction, You get excited by challenges no matter their size

About Us:
Upstart is the first lending platform to leverage artificial intelligence and machine learning to price credit and automate the borrowing process. ~80% of U.S. borrowers pay back their loans, yet only ~45% of these people have access to prime credit. Our engineering team uses non-conventional variables at scale in an underwriting model that improves constantly to solve this problem. Upstart was founded by three diverse leaders that bring their individual approach to Upstart creating a culture where “we get to the truth, move fast, and bring everyone in.” Based in San Carlos, CA, Upstart is backed by Google Ventures, KPCB, Khosla Ventures, Founders Fund, First Round Capital, Eric Schmidt, and Mark Cuban.

Perks and Benefits:
Unlimited vacation days. You can take time off when you need it.
Dog friendly. Bring your furry friends to work. Our Pupstart dogs are a part of our family. Dogs at the office!
Affinity Group and Company events. Women’s groups, book clubs, rugby teams, basketball teams, Spartan race teams, badminton teams, and so much more! We also have weekly company meetings to encourage transparency.
Fully-stocked micro kitchen. We have food for breakfast, lunch, and snacks. You’ll never go hungry.
Technology reimbursement. You’ll have a budget to get whatever equipment you think you need to be productive.
Uber4 Business. Our office is located between San Carlos and Redwood City trains and our Uber4Business account will help you get to or from these stations with no expense to you.
Personal development budget. We’ll give you a budget to spend towards promoting your career or health. In addition, we give additional money to our teams to encourage learning and development.
Monthly stipend for cell phone

Apply Now